House of Valier – Shipping Policy

At House of Valier, we are committed to delivering your order with care and transparency. As part of our global sourcing model, selected products are dispatched directly from our international partner warehouses to ensure access to exclusive designs and competitive pricing.

Processing Time

Orders are processed within 2–5 working days (Monday to Friday, excluding UK public holidays). During peak periods, processing times may be slightly extended.

Delivery Time

Estimated delivery times vary depending on destination:

• United Kingdom: 7–15 working days

• Europe: 7–18 working days

• International: 10–20 working days

Please note these timeframes are estimates and may vary due to customs procedures, courier delays, or seasonal demand.

Shipping Fees

Shipping costs are calculated at checkout. From time to time, we may offer complimentary delivery on selected orders or promotions.

Customs & Duties

For international orders, customs duties or import taxes may apply depending on the destination country. These charges are the responsibility of the customer.

Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking details where available.

If you have any questions regarding your shipment, please contact our support team at houseofvalier@gmail.com